Privacy Policy

Privacy Policy

1. Introduction

Welcome to Pauleeg.com (“Site”). Pauleeg (“we,” “us,” or “our”), operated by Cbahu LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our apparel (“Products”), interact with our content, or communicate with us.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or provide us with your personal information.

2. Information We Collect

To provide you with our Products and services, we collect certain types of personal information. This may include:

  • Identifiers: Such as your name, email address, shipping address, billing address, phone number, IP address, and account login details (if you create an account).

  • Commercial Information: Including details about Products purchased, considered, or added to your wishlist; payment transaction information (processed securely by third-party payment gateways – we do not store full payment card details); order history.

  • Internet or Other Electronic Network Activity: Information about how you interact with our Site, such as your browsing history on the Site, search queries, pages viewed, time spent on pages, links clicked, device information (e.g., type, operating system, browser), and referral source. This information is often collected automatically via cookies and similar technologies.

  • Account Information: If you choose to create an account, information like your username, password (stored securely), and user preferences.

  • Communications: Records and content of your communications with us, such as emails to customer service or messages submitted through contact forms.

3. How We Collect Your Information

We collect personal information in the following ways:

  • Directly From You: When you make a purchase, create an account, subscribe to our newsletter, contact customer support, or otherwise provide information directly on our Site.

  • Automatically Through Technology: As you browse and interact with our Site, we utilize automatic data collection technologies, including cookies, web beacons, pixels, and server logs, to gather technical data and information about your browsing patterns and device.

4. How We Use Your Information

We use the personal information we collect for various business purposes, consistent with the reason it was provided or collected:

  • To Fulfill Orders: To process your transactions, manage payments, coordinate production with our partners (as our items are made-to-order), arrange shipping and delivery, handle returns and exchanges, and provide related customer service.

  • To Operate and Improve Our Site: To maintain and enhance Site functionality, analyze user behavior and site performance, improve user experience, personalize content, troubleshoot technical issues, and develop new products or features.

  • To Communicate With You: To respond to your inquiries, send order confirmations, provide shipping updates, deliver customer support, and send important administrative messages.

  • For Marketing and Promotional Purposes: With your explicit consent where required by law, to send you emails or other communications about new product releases, special promotions, brand news, and other updates we believe may be of interest to you. You can opt-out of these communications at any time.

  • For Security and Fraud Prevention: To maintain the security and integrity of our Site, detect and prevent fraudulent transactions and other illegal activities, enforce our Terms of Service, and protect our rights and the rights of others.

  • To Comply With Legal Obligations: To comply with applicable laws, regulations, legal processes (such as court orders or subpoenas), or governmental requests.

5. How We Share Your Information

Pauleeg respects your privacy. We do not sell your personal information. We may share your information with third parties only under the following limited circumstances and for necessary purposes:

  • Production Partners: As our apparel is made-to-order, we share necessary information (e.g., product details, shipping address) with our trusted, carefully vetted production partners solely for the purpose of manufacturing and fulfilling your specific order according to our quality standards.

  • Service Providers: We share information with third-party vendors who perform essential services on our behalf. This includes payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS, DHL), email marketing platforms, website hosting providers, data analytics companies, and customer service software providers. These service providers are only permitted to use your information to perform services for us and are contractually obligated to protect your data.

  • Legal Requirements and Safety: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or property, prevent fraud, ensure the safety of our users or the public, or defend against legal liability.

  • Business Transfers: If Pauleeg (Cbahu LLC) undergoes a merger, acquisition, asset sale, financing, or bankruptcy, your personal information may be transferred to the succeeding entity or third party as part of that transaction, subject to standard confidentiality agreements.

  • With Your Consent: We may share your information for other purposes if we have obtained your explicit consent prior to sharing.

6. Cookies and Tracking Technologies

Our Site uses cookies (small text files stored on your device) and similar technologies (like web beacons or pixels). These technologies help us operate the Site efficiently, understand how users interact with the Site, remember your preferences (like shopping cart contents), enhance security, and potentially deliver relevant marketing messages. You can usually control cookies through your browser settings, but please note that disabling certain cookies may impact the functionality of the Site.

7. Data Security

We implement reasonable technical and organizational security measures designed to protect the personal information we hold from unauthorized access, use, alteration, disclosure, or destruction. Despite these efforts, no security system is infallible, and we cannot guarantee 100% security of data transmitted over the internet or stored electronically.

8. Data Retention

We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for instance, for tax, accounting, or legal compliance reasons). When your information is no longer required for these purposes, we will take steps to securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location and applicable laws (e.g., GDPR for EU/UK residents, CCPA for California residents), you may possess certain rights concerning your personal information. These rights might include:

  • The right to know about and access the personal information we have collected about you.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of your personal information (subject to certain legal exceptions).

  • The right to opt-out of marketing communications (usually via an unsubscribe link or by contacting us).

  • The right to object to or restrict certain types of processing.

  • The right to data portability (in some cases).

To exercise any rights available to you under applicable law, please contact us using the methods provided in the “Contact Us” section. We will respond to verifiable requests within the timeframes mandated by law.

10. Children’s Privacy

Our Site and services are not intended for or directed at children under the age of 16 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can take steps to remove that information.

11. Third-Party Websites

Our Site may contain links to external websites not operated by Pauleeg. This Privacy Policy applies only to our Site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings. When we make changes, we will post the revised policy on this page and update the “Effective Date” at the top. We recommend reviewing this Privacy Policy periodically to stay informed.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Phone: +1 (724) 689-9729

Email: [email protected]

Address: 186 E Innis Ave, Columbus, OH 43207